Refund Policy

Since The Erektor™ is custom made to your measurements and come to contact with a human skin it cannot be resold, and we are unable to accept returns.

Erektor Device No-RETURN POLICY

Global Life Technologies, LLC, and all parties related thereto (parties), have a no-return policy for all Erektor external penile support device for the following reasons:

  • Safety and protection of everyone who purchases and uses an Erektor device and does business with these parties, no product that has left their control and has a broken seal or protective product wrapper will be accepted for return. It is the sole intent of parties that when anyone purchases an Erektor device there is full confidence it has never been sold to, touched, worn, or used by anyone who could tamper or otherwise adulterate it. By not accepting returns, the buyer need not worry about Erektor device contamination from an outside source.
  • Since full genitalia contact by at least two sexual partners, and more, is implied and assumed in Erektor external penile support device usage, disease transmission is an overriding and vital concern for all involved parties – buyer, user, manufacturer, and vendor. It is beyond the purview of buyer, user, manufacturer, and vendor to accept responsibility for public safety and welfare regarding sexually transmitted disease (STD) or other private or public health contamination, by any other method than a simple and direct avoidance strategy enacted and enabled via a total Erektor no-return policy.

Exceptions to Erektor Device No-Return Policy

If an Erektor device is found to be defective or display poor craftsmanship, please contact us via email for replacement procedures as described within the manufacturer’s extended warranty period (see below).

Erektor External Penile Support Product Warranty

Global Life Technologies (GLT) warrants, to the original purchaser only, that its products a) conform to GLT’s published specifications and b) are free from defects in material and workmanship. This warranty expires one year from the date of product delivery. If the purchaser discovers within this period a failure of the product to conform to the specifications or that the product is not free from defects in material or workmanship, the purchaser must promptly notify GLT. Within reasonable time after notification, GLT will endeavor to correct any substantial non-conformance predicated on inspection of the defective/damaged unit. All warranty services will be performed at the company’s facility at no charge to the purchaser, other than the cost of shipping to and from GLT, which shall be the full responsibility of the purchaser. If GLT is unable to repair the product to conform to the warranty, GLT will provide at its option one of the following: a replacement product or a refund of the purchase price for the non-conforming product. If it is discovered that user negligence has occurred, and product failure or damage is the result of improper use or care there will be no warranty issued in this case and the damaged product will be discarded or shipped back to the user at his cost. These remedies are the purchaser’s only remedies for breach of warranty. Prior to purchase and initial use, the purchaser shall have determined the suitability of the product for its intended use.

GLT does not warrant a) any product, components or parts not manufactured by GLT, b) defects or damage caused by the purchaser’s failure to use the product as intended, or provide proper care of the product during use and storage, c) damage caused by use of the product for purposes other than those for which it was designed, d) damage caused by unauthorized attachments or modifications, e) damage during shipment or g) any abuse or misuse by the purchaser.


In no event will GLT be liable for any special, incidental, or consequential damages based on breach of warranty, breach of contract, negligence, strict tort, or any other legal theory. Damages that GLT will not be responsible for include but are not limited to, loss of profits; loss of savings or revenue; loss of use of the product or any associated equipment; cost of capital; cost of any substitute equipment, facilities, or services; downtime; claims of third parties including customers; and injury to property.

Technical Support

If a purchaser believes that a product is not operating in substantial conformance with GLT’ published specifications or there appear to be defects in material and workmanship, the purchaser should contact our technical support representatives. If the problem cannot be corrected and the product and problem are covered by the warranty, the technical support representative will authorize the return of the product for service and provide shipping information. If the product is out of warranty, repair or replacement charges will be quoted. All non-warranty repairs receive a 90-day warranty.

Erektor™ is registered by